Frequently Asked Questions

Yes, all children adapt differently into the program. We recommend a one-week transition period where children ease into the program and parents are readily available upon request. Depending on the program, the children will start the first day with a 1–2 hour visit and gradually increase the time based on how the child is adapting. Staff will keep parents updated along the way. 

Each classroom is allotted at least 2 hours of outdoor play per day. We have an oversized outdoor playground with child safe equipment. Outdoor time is separated into two different time slots based on age grouping. The playground is equipped with a variety of interactive equipment to promote gross motor development and exploration. We have summer and winter temperature thresholds set out by the Ministry of Education which we follow to ensure the health and safety of all children and staff. Please refer to our weather policy in the Parent Handbook for further guidance. 

All classrooms are facilitated with a minimum of one staff member that holds a Diploma in Early Childhood Education. If a preschool classroom requires three teachers due to ratios, the class will have two Registered Early Childhood Educators and one Early Childhood Assistant. All Registered Early Childhood Educators must be in good standing with the Colleges of Early Childhood Educators. 

All staff members are required to have First Aid & CPR Level C, a satisfactory Vulnerable Sector check, and completed health assessments which include regular check-ups for immunizations.  All staff are required to complete a CCEYA Self-test, so they are aware of all guidelines set out by the Ministry of Education.  Staff members are also required to complete Accessibility Standards Training to promote inclusion within the program.

NACC believes that children deserve to be surrounded by educational learning experiences and qualified educators. Adults, like children, deserve to have the opportunities to further their knowledge and expand on their career aspirations. In order to promote and support each staff’s professional development, NACC offers additional training and workshops for staff to attend.

Upon your registration there is a one-time registration fee per family. The registration fee is a non-refundable fee to reserve your child’s spot within the centre. $200 payment can be made via Credit Card through our online registration portal. Regular monthly payments are due on the first of each month. Invoices are e-mailed one week prior to the 1st of each month. Payments will be set up through preauthorized debit. 

At NACC we use an app called HiMama which the teachers update throughout the day. The app records your Childs washroom routines, meals, fluids, and nap time. The teachers are also able to send pictures throughout the day when time permits. Any updates for parents from NACC Management will also be communicated through this app. Teachers will also post their weekly programming that is accessible to all parents through the App.  

A one month written notice of withdrawal is required to withdraw your child from our Centre.  All fees must be paid in full before a child can be withdrawn.  No receipts will be issued until all outstanding fees and any other extra charges are paid in full.

At NACC we do have cameras always recording which are live streamed to the office and they are always recording, and we can playback if there are ever any concerns or incidents. Teachers send pictures and updates through HiMama when time permits. 

At NACC we serve the children 4 meals per day. We have Breakfast, Lunch, PM Snack and Dinner. 

At NACC we offer many different learning experiences for children to take part in. The teachers base their curriculum on the children’s interests that they have observed through their documentation process. The teachers also focus on different skills and abilities that the children are working on such as Fine Motor, Gross motor, self-regulation, well-being etc. Our teachers reference the “How Does Learning Happen” and the “ELECT” documents. Our Kindergarten program also incorporates a French program once or twice a week. 

No, children are not required to be potty trained. When families are ready to start potty training their child, this is a discussion that they can have with your child’s teacher, and we will work alongside the family to assist in any way we can.

Yes! Semi-annually you will be invited to book a time to have one on one with your child’s teacher to discuss your child’s learning progress.